Messenger tool for Market users and developers!

New Market feature! Did you know that now users can contact directly to Market developers?

Thanks to our friends from Madhouse, we have implemented a messenger tool on Osclass Market. Much awaited for most of you, this messenger tool allows users and developers to communicate among themselves. So, from now on, if you have recently bought a plugin or theme on Osclass Market and have a question about it, you can ask it directly to its developer! Here we tell you how to manage this easy-to-use tool. Actually, it may sound familiar to some of you 😉 .

having a problem
Simply click on the “Having a problem? Asking a question?” link, below the product description.

Screenshot 2015-03-18 12.42.04
Write your message to the developer and send it! Remember you must be registered or logged in, in order to contact the product developer.

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You can follow the conversation and check for the developer’s answers on your Market profile, on “My messages tab”.

Screenshot 2015-03-18 12.36.17

Besides, developers will be able to answer and manage questions about their products from “My messages” tab. They will also be able to set status to their threads. In this way, they can not only prioritise and update their conversations but also notify users about the current status of their inquiry.

Want to see this feature in action? Here’s is a video to show how you can easily use Osclass Market messenger tool.

This entry was posted in Market and tagged , , , , , . Bookmark the permalink. Marta Bosch

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